About Culture Perth & Kinross

Board of Directors

Our Board of Directors, chaired by Charles Kinnoull and comprised of 11 highly experienced individuals bring expert knowledge and support to Culture Perth and Kinross across sectors that include business, finance, law, public sector, marketing and sales, and the Arts.


Culture Perth and Kinross is a Company Limited by guarantee and a registered Scottish Charity. It also operates a trading subsidiary which delivers retail and venue hire services across its venues. There is a Board of Directors, chaired by Charles Kinnoull and comprised of 11 highly experienced individuals bringing expert knowledge and support to the organisation including in business, finance, law, public sector, marketing and sales as well as the Arts. The Board meet quarterly in full and on a regular basis through a number of smaller sub-committees and working groups designed to ensure robust scrutiny and governance of the organisation is in place.

Key documents supporting an ethos of strong governance for the organisation can be downloaded below

Records Retention and Disposal Schedule

Culture Perth & Kinross has adopted SCARRS2.2: Scottish Council on Archives Record Retention Schedules, 2016.

We have only adopted those sections which relate to CPK’s business activities and within each section, records retention and disposal guidance relating to our functions and activities will be applied.

Please note, this document is currently in development and will be updated during 2019.

Further information about SCARRS is available here  www.scottisharchives.org.uk/scarrs

Planning and Performance


The Strategic Operating Plan for Culture Perth and Kinross sets out the high-level activity which will be undertaken to deliver key organisational objectives and priorities. It has been developed by the Senior Management team as the key operational plan for the service, under which much more detailed team, project and individual plans sit. The Operating Plan sits within the strategic planning context of local and national planning priorities as set out within the Perth and Kinross Council Priorities for Culture 2016 – 2021, the Perth and Kinross Community Plan and the National Performance Framework.

The Strategic Operating Plan is reviewed on a rolling basis and will be fully revised every two years. Actions and activity identified within the plan will support the achievement of the Key Performance Indicators for the organisation as agreed with Perth and Kinross Council. The plan will be referred to by all staff in the development and delivery of their day to day activity.

Key documents can be downloaded below:


The activities and performance of Culture Perth and Kinross are monitored externally in a number of ways. As our principle funder, Perth and Kinross Council have identified a number of key performance indicators or KPI’s by which they monitor the performance of the Services Contract between PKC and CPK. These are reviewed on an annual basis and are set out below.

In addition to the KPI’s themselves, targets are being set for each. These will be based on the previous year’s performance and will include a number of stretch as well as maintenance targets.

The KPI’s also form the basis for reporting at a national level on performance through the annual CIPFA Return (Chartered Institute of Public Finance and Accountancy). This report informs Scottish and UK Governments on the performance of Museums, Archives and Libraries to support policy development and strategic decision making.

The KPI’s with some key additional internal organisational indicators are reported to the Culture Perth and Kinross Board on a quarterly basis and are monitored through the Finance and Resources Committee.

Key documents relating to performance can be downloaded below:

Publication Scheme

The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities and associated Arm’s Length Organisations (ALEOS) to produce and maintain a publication scheme. Culture Perth and Kinross has a duty to:

  • publish the classes of information that they make routinely available
  • tell the public how to access the information and what it might cost.

Culture Perth and Kinross has adopted the Model Publication Scheme 2013 produced by the Scottish Information Commissioner. The scheme was updated in 2017.

You can see this scheme on the Commissioner’s website or by contacting us at the address below if you prefer a copy to be provided to you in another format.

A guide to information has been developed which will:

  • allow you to see what information is available (and what is not available) in relation to each class
  • state what charges may be applied
  • explain how you can find the information easily
  • provide contact details for enquiries and to get help with accessing the information
  • explain how to request information we hold that has not been published

The guide to information and list of classes of information published can be downloaded here:

This document is currently in development and will be updated regularly. If you would like any of the information listed which doesn’t currently have a direct link provided, please contact us at the address below and we will be happy to provide what you are looking for in an appropriate format.

Culture Perth and Kinross Head Office
AK Bell Library
York Place,

Telephone: 01738 444949   Email: [email protected]

Data Protection and Subject Access Requests

Culture Perth and Kinross (CPK) collects and uses personal information to help it provide services to its customers. The UK General Data Protection Regulation (GDPR) gives individuals rights in relation to their own information, and controls the way CPK can use the information it holds.

How CPK uses your information

The UK GDPR controls the way organisations that record personal information use it. It says that organisations must make sure that information is-

  • fairly and lawfully processed
  • processed for limited purposes
  • adequate, relevant and not excessive
  • accurate and up to date
  • not be kept for longer than necessary
  • processed in line with your rights
  • kept securely
  • not transferred to other countries without adequate protection

Your rights under UK GDPR

The UK GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

If you have any concerns about how your personal information is being processed by CPK, you should contact the Data Protection Officer in the first instance. Contact details appear at the bottom of this page.

If you remain dissatisfied, you can contact the Information Commissioner’s Office (ICO); this is an independent authority, which regulates the UK GDPR.

Accessing your Information – Subject Access Requests

The UK General Data Protection Regulation gives you the right to access your personal data. This is known as a Subject Access Request.

We will almost always provide you with a copy of the information we hold about you free of charge; however, if we consider that your request is unreasonable or excessive, or if it’s a repeat request, we may charge you for the administrative cost of providing this information.

We will try to respond to your Subject Access Request without delay, and at the latest within 28 days of receiving it. However, in the case of complex or very large requests we can extend the time we have to comply by up to two months; if it’s necessary for us to do this we’ll notify you within the first 28 days.

In order to process your Subject Access Request we need to see copies of two pieces of identification, one of which should ideally be photographic, such as a passport or driving license.

How to make a Subject Access Request

You can download and complete our Subject Access Request Form.

It’s not necessary for you to complete this form in order to submit a Subject Access Request, but it provides a useful guide to what details we need in order to respond. If you would like further guidance about how to submit a request for personal information, contact the Freedom of Information Team on 01738 477039 or at [email protected]

Please send your completed request to [email protected].  Alternatively, you can send your request by post to the following address:

Freedom of Information Team, Culture Perth and Kinross, AK Bell Library, 2-8 York Place, Perth, PH2 8EP

If you’re unhappy with how we’ve dealt with your request, you can contact the Information Commissioner’s Office (ICO).

Feedback, Complaints and Getting in touch

Feedback and Complaints

At Culture Perth and Kinross we aim to deliver high-quality services and visitor experiences. If your contact with us does not meet your expectations please tell us. We value feedback from our customers and visitors to help us improve our services. You can find out more information on this page.

Getting In Touch

If you wish to get in touch with us, please us the Contact Us form, located on this page.