Read our guidelines to help as many users as possible get online.
Making your first booking?
Please go to your local library to register and receive your user number and PIN (Personal Identification Number).
Ways to book
As soon as you have received your user number and PIN, you can make a booking:
- In person – Visit your local library
- By phone – please provide your library number (the number on your library card)
- Online – ask a member of library staff if all computers appear to be fully booked when you need one. Some libraries may have more PCs and/or Laptops available which don’t show on the netloan self-booking system.
- Online Public Access Catalogue (OPAC) kiosk at the AK Bell Library and at Breadalbane, Loch Leven, North Inch and Strathearn Community Campus Libraries. OPACs are located on both the ground floor and first floor of the AK Bell Library.
Non members and visitors are also entitled to use the computers, staff will issue you a temporary card.
Please note that it is not possible to save work permanently to the computer’s hard-drive.
Don’t forget there is also free wireless access to the internet at all of our site libraries.
The computers and internet service are extremely popular so we have introduced the following guidelines to help as many users as possible to access the machines.
Once registered you can make up to 2 advance bookings within a 5 day period.
Usually you will be able to book up to 2 hours computer time per day, but at busy periods this may not be possible. However, it may be possible to book a computer for longer than 2 hours per day during less busy periods.
If you find you need more time at the end of your session, please speak to the staff at the bookings desk who will try to accommodate you.
Your booking will be held for 15 minutes. If you fail to login by that time the booking will be automatically cancelled.
Five minutes before the end of your time a message will appear on the screen advising you that your time is running low. The message will appear again with 60 seconds to go.
Acceptable use policy
The library service has an Acceptable Use Policy [264kb] which provides guidance as to what is considered appropriate or inappropriate use of the computers in our libraries. Anyone wishing to use a computer must agree to abide by this policy before they are able to use the computer.
A copy of the AUP will appear on the computer screen as soon as you login with your user number and PIN. You must accept these conditions if you wish to proceed, if you choose not to accept them the session will end.