Your Library Account

Find out how to manage your library account or renew your book, which you can do in person, by phone or online.

Renewals

You can renew books up to four times, then they must be returned to a library. If the item has been reserved by someone else, you will be unable to renew your book.

You can renew items online using your library card number and a 4 digit PIN code.

If you don’t have a 4 digit PIN code, email [email protected] to request one. Alternatively, we can provide you with one the next time you are in the library.

For security reasons PIN codes are not given out over the telephone. If you require any assistance with your 4 digit PIN code, please contact us.

Reserve

You can make a reservation using our Library Catalogue.

You can borrow to 24 books, including children’s books and audiobooks, for up to three weeks before returning or renewing them. Books issued from a mobile library are issued for four weeks. There is no charge and a wide variety of genres and formats is available, including fiction, non-fiction, large print, audiobooks, e-books and other online resources.

On this page, you will find practical information about how to extend your library loans, how to reserve books and what we charge for services such as replacement membership cards, interlibrary loans and printing or photocopying.

Renewing by Email and Phone

You can email [email protected] to request renewal of items, please ensure to quote your library card number. You can also renew by phone by calling your local library. View phone numbers and opening times hours for your local library here.

I’ve forgotten to renew?

If you’d like to be reminded when your library titles are due back, all you need to do is provide us with a valid email address. Just contact your nearest library, or log in to your online account with your library card number and PIN to update your borrower account with a valid email address (remember to tick the ‘Receive library notices via email’ check box as well) and get:

  • email alerts before items are due
  • email alerts on overdue items
  • notification of reserved items as they become available

Request items outwith our stock

You can request something that might not be available in our libraries, we may be able to buy the item and add it to our stock, or it may be necessary to borrow it through the inter-library loan system. However, there is a charge for this service. Please contact your local library for more details.

Charges

We no longer charge for late returns, however, there are other charges listed below.

OptionCharge
Membership cardsFree
Replacement cards£3.00
Resource purchase request (in stock)Free
Resource purchase request (not in stock)£2.00
Talking book- 3-week loanFree
Fines for Late Returns
Book/Talking book overdue -dailyAs of 1st May 2022, all fines have been abolished.
Lost/damaged books – General
Lost/damaged Children’s picture/board books
Replacement cost
Replacement cost less 10% per year in stock
Other services
Interlibrary loans; books/journal articles etc£13.50
Interlibrary loans; sets of musical scores£13.50
Basic ICT skills classesFree
Book groups£6 per member (non-refundable). New members joining mid-year will be charged on a pro-rata basis
Photocopying / Printing
Photocopies Black & White A4£0.30 per sheet
Photocopies Black & White A3£0.60 per sheet
Photocopies Colour A4£1.10 per sheet
Photocopies Colour A3£2.20 per sheet
Printing  A4 Black & White£0.30 per sheet
Printing A4 Colour£1.10 per sheet