Culture Perth and Kinross (CPK) collects and uses personal information to help it provide services to its customers. The Data Protection Act (1998) – the DPA – gives individuals rights in relation to their own information, and controls the way CPK can use the information it holds. From May 2018 new General Data Protection Regulations come into force.
How CPK uses your information
The DPA controls the way organisations that record personal information use it. It says that organisations must make sure that information is-
- fairly and lawfully processed
- processed for limited purposes
- adequate, relevant and not excessive
- accurate and up to date
- not be kept for longer than necessary
- processed in line with your rights
- kept securely
- not transferred to other countries without adequate protection
If you have any concerns about how your personal information is being processed by CPK, you should contact the Data Protection Officer in the first instance.
If you remain dissatisfied, you can contact the Information Commissioner’s Office (ICO); this is an independent authority, which regulates the DPA.
Accessing your information
The DPA gives you the right to find out what information CPK holds about you. This is known as a Subject Access Request.
In order to process a Subject Access Request, we require
- A completed Subject Access Request form.
- Proof of your identity (ideally photographic ID such as a passport or driving licence, but we can accept a utility bill or bank statement if necessary)
- A description of the information you’re looking for
- A cheque or postal order for £10 (made payable to Culture Perth and Kinross). (No charge will be made from May 2018)
You can hand the form, evidence and payment to any CPK building office or to the Freedom of Information Team, AK Bell Library, 2-8 York Place, Perth PH2 8EP. We will acknowledge your Subject Access Request when we’ve received your request and documentation, and we’ll respond to you within 40 days. (One month from May 2018)
If you’re unhappy with how we’ve dealt with your request, you can contact the Information Commissioner’s Office.
Data Protection Officer
AK Bell Library, 2-8 York Place, Perth PH2 8EP
Tel 01738 444949